Loma Linda University School of Dentistry - Loma Linda, California

El M. D. P.

Le estoy dando 1 estrella y mi experiencia han sido muy desagradables mi niño tiene autismo y por eso estoy aquí, tiene q ser dormido para trabajar en sus dientes, tengo más de 1 año esperando un chequeo general he ido varias veces muchas mi hijo tiene q estar sano en 6 semanas por x o por y se enferma y no lo pueden atender y otra me an regresado del anestesiologo por q los mocos de mi hijo son verdes y no lo puedes atender, de que color son los mocos anaranjados? Bueno pues he perdido mucho tiempo en esta clínica me gustaría tener alguna otra opción, la recepcionista literal me llama y no m menciona que tengo q llevar el seguro social y el acta del Niño, al llegar .e piden los papeles y no son nada pacientes creen q uno es adivino lastima tenia en otro concepto este lugar la recepcionista se palabrio conmigo, tiene un pésimo servicio al cliente. Que triste q tengan q poner a su peor personal en bentanilla.

Rebeca C.

Pésimo lugar espero nunca tener que volver ni en mi peor pesadilla por teléfono muy amables pero ya que estás ai son otra cosa mi niño tenia cita a las nueve y media y llegamos a las nueve y no lo llamaban y pasaban a otros que recién llegaron fui a preguntar y me decían el sigue y nada total fui a reclamar cuatro veces y decían otro diez minutos que se convertían en media hora para último decirme quiere esperar o se quiere ir casi corrida y pues me fui después de cuatro horas nunca lo atendieron 😡

Alma A.

Muy bien todo, enfermeras buena atención en todo dentista de niños lo recomiendo

D V.

I had a appointment today and was helped by a student dentist named Anureet Kaur. She was very friendly and helpful throughout the whole process.

Sumrhot

Shout out to Efrain, he was very compassionate and informative to my granddaughter. He made her feel very comfortable every single visit! Thank you!

Jay

If you have a child with you and you need to get dental work...don't bring them here you'll waste your time.
I've been to 3 dentist office in 4 years and I'm always asked if my son will be with me. I understand there's sometimes kids who don't behave but don't assume my child is one of them. And when I tell you my kid is a calm kid then you need trust and see how it goes afterwards.

I get to the front desk and First Lady asks if I have someone to watch him. Which is a common question and I assure her that he's a calm kid and he'll be fine and she says okay. My son wasn't making any noise, wasn't running around. And no, I don't have someone to watch him because mother works and I work in the afternoon. It's the only time I can take care of my needs.

Then I have nurse come by to tell me we need to do X-rays and if I have someone to watch him. Again I say no I don't but he can stay off to the side while I'm doing the X-rays. I get it, it's radiation. Me and him have done this before he knows what to do. She tells me to hold on while she asks and proceeds to take 10 minutes doing whatever it was she was doing (does it take that long to ask a question?) and approaches me and just says okay I'm ready for you.

Well I assumed we were good and I tell my son who is calmly sitting down watching a movie on my phone to walk with me. As we're walking some other lady receptionist gets up (mind you she's in the back and not sure what her Tuesday was like but girl sit down) and tells me oh he can't go back there...

I'm taken a back trying to figure out what the hell is going on and what's the big issues I thought this was sorted out. I start arguing with them we already went over this and she says because we don't want him running around and I'm telling you're assuming he's like that, look at him..he's doing nothing but standing next to me. So I have him, a 3 YEAR OLD... sit down by himself in the waiting area meanwhile I thought I was just gonna do the X-rays and then I could bring him back there.

Nope. We go to a room where they have two chairs and I said oh are we doing the x rays here and the mute nurse says yes and then cleaning and I said okay well can I bring him after the X-rays and she says no we can't. So basically I was gonna leave him out there by himself the whole time.

I asked what's the big deal, why can't I just have him sit there...of course another nurse intercedes and starts telling me AGAIN..well we don't want him running around...

Guys! Communicate...hell man...I've been through this at other offices. They accommodate. Okay. Not every kid is the same. Don't assume. Me and him have done this before. He knows to just sit and chill.

And "Business owner" don't tell me to call relations just so you guys don't get real feedback here for everyone else to see knowing relations isn't gonna do crap about these ladies attitudes.

My wife is an employee at Loma Linda University and I did not choose to go here.

Business owner, the front office has my number if you'd like to contact me. They know who I am. They won't forget this interaction and neither will I.

Jess C.

The 2 stars is to catch attention, I heard this is a subpar dental institute, for their Endodontist debt, unfortunately they've just advised me over the phone they aren't taking ANY new patients and did not elaborate beyond that. Just fyi if you need root canal care.

anahi

Theo is amazing, he cares about each patient! I felt comfortable with him and he did an excellent job. Always worked with my schedule and kept me up to date. Theo also explained what was going to happen at each appointment and made sure that my needs were met!! I’m walked out very happy!!