Sierra Home Alternatives - Placerville, California

Sierra Home Alternatives es una empresa establecida en Placerville, California, Estados Unidos, que se dedica a proporcionar productos y servicios relacionados con chimeneas y estufas de leña. Con una dirección clara y fácil de encontrar en 237 Placerville Dr, Placerville, CA 95667, este negocio ha sido una opción confiable para aquellos que buscan mejorar su hogar o encontrar soluciones para mantenerlo cálido durante el invierno. Su número de teléfono es 5306266643 y su página web es sierrahomealternatives.com.

La especialización de Sierra Home Alternatives se centra en dos áreas principales: la venta de chimeneas y estufas de leña. Esta empresa pequeña ofrece una amplia variedad de opciones para satisfacer las necesidades de todos sus clientes.

Además de sus especialidades, Sierra Home Alternatives brinda diversos servicios que los clientes pueden encontrar útiles. Entre ellos se incluyen:
- A domicilio
- Compra en tienda
- Servicios en las instalaciones
- Entrega el mismo día
- Acceso para sillas de ruedas
- Aparcamiento adaptado para sillas de ruedas
- Servicio de montaje
- Visita rápida
- Pago con cheques
- Pago con tarjetas de crédito
- Pago con tarjetas de débito

Esta empresa cuenta con 76 valoraciones según Google My Business, lo que demuestra su compromiso con la calidad y el servicio al cliente. Con una excelente media de opiniones de 4.6/5, Sierra Home Alternatives se distingue por su excelencia en el sector.

Si estás considerando opciones para mejorar tu hogar con una chimenea o estufa de leña, Sierra Home Alternatives es una excelente opción. Su ubicación estratégica, el amplio rango de productos y servicios, junto con una alta valoración de sus clientes, hacen de esta empresa un referente en su sector. Para obtener más información o para contactar con Sierra Home Alternatives, visita su página web sierrahomealternatives.com o llama directamente al 5306266643. No dudes en mejorar tu hogar con los productos y servicios de Sierra Home Alternatives.

👍 Opiniones de Sierra Home Alternatives

Basil A.

5/5

LOVE OUR NEW FIREPLACE!!! These guys were amazing. Casey took the time to show us the options we had the differences between a wood stove and an insert. He was very knowledgeable and was not pushy in any way. He was honest and upfront about the supply chain issues and told us which units were more likely to be available in a reasonable amount of time.
After we settled on an insert they got us in touch with one of their preferred contractors. Brian with BW Construction came out to look at the old fireplace insert and confirm that the new insert would work without a major remodel. Brian was very nice and professional and his bid for the work was reasonable.
A couple weeks later the stove was in and Brian was ready to install. Brian worked fast and efficiently and was very clean and respectful of my home.
I would highly recommend Sierra Home Alternatives and BW Construction.

Jackie L.

5/5

We are thoroughly pleased with the service, sales, and stove products that we have purchased at Sierra Home Alternatives. They will be installing our 5th stove in the very near future and we continue to be more than happy 😊. Well done 👍

Tom S.

5/5

Working on keeping my 28 year old Fabco pellet insert alive. The gentleman staffing the store was super knowledgeable, helpful and got me what I needed to get back up and running. When the Fabco dies for good, I'll be looking for a replacement from Sierra.

Wendy T.

4/5

Bought my pellet stove insert in 2021; great buying experience, worked great the first year. Then it blew a fuse. Called for repair and they came out two weeks later. Josh said it was a fuse that blew and also that the install guys did not do the auger right because it was pinching a wire, so he fixed it. He did not have the right fuse needed so he ordered one. Since having the initial visit and supposedly fixing the pinched wire, we have had to voice other concerns that we never had to deal with the first year, such as having a 12 inch flame when the heat is set to low and the auger dropping so many unburned pellets in the ash tray that they eventually catch fire and burn in the bottom. Honestly it's very scary. Now the pellet stove drops pellets onto the bottom tray and everything catches on fire. When someone else came back out 2 weeks later he replaced the fuse but told us that he was running behind schedule and did not have time to look into our concerns. Because of this we have been unable to feel safe using our pellet stove. My daughter works for a local HVAC company and said that their technicians would never tell a customer that they don't have time for their concerns. They stay till the job is done. We have not been able to safely use our stove in over a month. Ridiculous. Friday 1/20/2023 Josh came out after seeing my review. We did what he suggested changed out the pellet's we were using, now we are using Golden Fire and we still cannot control the flame. So I think we need a new control board. I have it on low but the flame is still out of control.
Update Josh came out and replaced the control board and stayed and started it up to make sure it was running right. I give this company a 4-5 star review.

Heather H.

5/5

Can't say enough good things about Sierra Home. Went to the store and had an awesome experience with Ricky. He suggested we have our fireplace serviced. We did that and Josh came to our house. He was beyond helpful, he taught us how to properly use our fireplace. He was friendly, efficient and an absolute pleasure to work with.

John H.

5/5

Cares about customers needs and concerns. Willing to help accommodate to customers schedule. Quality installers and equipment. Would highly recommend.

Wendy S.

1/5

The salesman was very rude to me and my family. He behaved like he didn't want our money. Like we were less than. That he was better than us and we didn't belong in this store. We haven't been back there since.

Danny R.

5/5

Amazing customer service! Austin, Alan & Gage were very helpful in resolving our issue. All were very knowledgeable! Would highly recommend Sierra Home Alternatives!!