Redwood Appliance Center - Fortuna, California

Raymond C.

Outstanding service! Redwood Appliance Center went above and beyond to provide top-quality repairs and excellent customer support. The team was professional, prompt, and knowledgeable, ensuring everything was handled smoothly. I highly recommend them for anyone in need of reliable appliance repair. Will definitely use their services again!

Christina F. S. R. P. M.

By far the best appliance center in Humboldt county. Being
in property management we have a high demand for appliance repairs and purchasing new appliances. RWA is quick to respond and Tenants are always happy. The staff is amazing!! The Owner Kirk and crew are very knowledgeable and provides great service.

Beth J.

We bought all of our kitchen appliances here and had a great experience. Prices were comparable to online prices without any matching or bargaining, their prices are reasonable from the start!
Great, friendly service!
When we needed a deep freezer a year later, it was an easy choice of where to shop!

Development

Paid a large amount for one of their technicians to set up / repair a vintage stove . I was assured by Redwood appliance that the stove was correctly functioning and safe to use in my family home. A few months later the stove randomly began leaking gas which could of been fatal if not caught. After catching the leak and turning off the gas/ venting the home I called red wood appliance and told them the situation. They scheduled me to come and remedy the situation. On the day they were suppose to arrive they never showed up, instead a woman called me two hours after the scheduled time and said that the issue was out of their warranty and offered no assistance. They stated they were not coming and that they had no responsibility. I am now taking them to court. I advise not using this company for anything.

Gilly R.

Fantastic customer service and excellent prices. Every one should go there and talk with Tyler, he was very knowledgeable on all the products and was able to help us find the perfect appliance for our needs. The only place to shop! The installer was very efficient friendly and helpful. Highly recommended.

Kauai1991

I have done business with the owner (Kirk) for over 25 years. A 2nd generation family-owned business with good ole fashioned service.Treated like a NEW customer every time. Friendly, honest and knowledgable staff, along with great service — Brandon, Tom and Tyler are awesome. The repair shop is second to none. Customer service continues after the sale. They will make an attempt (if feasible) to fix what you have BEFORE up-selling you to a new appliance.
Once you do business with Redwood Appliance, you will be glad you did.
Brad McHenry

Nicole C.

Jan was unfriendly and unhelpful the minute she picked up the phone. They need to hire a younger person who doesn’t treat customers like they’re a bother and wants to hang up the phone as soon as possible.

We have a brand new dishwasher that is no longer under warranty but has been barely used (a dozen times?) and makes a terribly loud noise when you turn start it.I suppose Crosley/General Electric made a bad product but if I owned the store I’d have had a technician drive a block to take a look or even listen over the phone before I charge the customer(neighbor) $150 service charge on an appliance that should not be having this problem. A technician would have been able to see its brand new and unused.

shaunee K.

I'm very pleased with the refurbished washer machine that they delivered and installed. They took away the old one which is very convenient. Everybody was very polite and helpful. The guy who came to install the washing machine even fixed my dryer vent because it wasn't venting properly. Would 100% recommend.