Microcom - Soldotna, Alaska

Dirección: 35911 Kenai Spur Hwy #14, Soldotna, AK 99669, Estados Unidos.

Microcom

Esta empresa ofrece servicios de comunicación satelital, instalación de televisión por cable y proveedores de servicios de Internet.

Especialidades

• Satellite communication service
• Empresas de instalación de televisión por cable
• Provedores de servicios de Internet

Otros datos de interés: Acceso para sillas de ruedas, Aparcamiento adaptado para sillas de ruedas.

Opiniones

Esta empresa tiene 26 valoraciones según Google My Business.

La opinión media es de 4.3/5.

Los clientes elogian la eficiencia y profesionalidad de su personal, destacando su capacidad para conectar servicios de alta calidad en un plazo razonable.

Algunos clientes han mencionado que el proceso de instalación puede tardar un poco, pero la atención al cliente es excelente y siempre se asegura de que el cliente esté satisfecho con el servicio proporcionado.

En general, Microcom ha demostrado ser una opción confiable para aquellos que buscan servicios de comunicación de alta calidad.

👍 Opiniones de Microcom

Cathy F.

5/5

Had to wait almost 6 weeks for my service to be transferred from Sterling to Kenai but once they got me scheduled everything went very smoothly.
When the guys (David and Seth) showed up they had me connected and ready to get back to my DT in Less than an hour! They tested my equipment and made sure everything was working before they left. They explained all the features and were very knowledgeable about getting DT hooked up in my apartment quickly and efficiently. Both men were polite and very professional! It was well worth the wait.

Jim V.

5/5

Mike showed up for our installation, he was very polite and personable. He went out of his way to find the best spot to place the dish on our property without cutting down any trees. He was on time and called just before his arrival. Very happy with the installation service. Thank you!

George S.

5/5

Yesterday David and Cody installed Direct TV on our four sets. They worked well as a team and knew what they were doing. I am a former police interrogator and I ran David through a pretty thorough quiz. He was able to answer and explain whatever I threw at him. Cody did the inside wiring installation. He was quick and efficient. Everything went well and we now enjoy great HD viewing. These two men are polite and professional. Thanks Direct TV and you too David and Cody.

Lea V. H.

5/5

I have only had my service for a few hours. But I need to comment on the technician that showed up at my house on 12/26/17. We had waited for over a month to get cable / dish. The first guy that showed up informed us that we were not able to get Direct TV so we ended up back on the schedule for Dish TV. They had set us up for a mid day apt. Unfortunately, this guys schedule had been pushed out with his previous house calls and ended up arriving at 4pm. After checking things out it was almost 5pm, dark and 18 degrees outside. This man, Nathan, stayed here for 5 hours, digging holes to set poles in concrete and doing everything he could to get our dish set up. Unfortunately things just didn't work out and the guy went home at 9pm. Truth be told I felt horrible he was having to go through so much to bring me dish set up. He came back this morning and after a couple of hours managed to get it all worked out. This guy is a rock star and needs to be told so! I honestly don't know many people that would go through what he did to hook up tv. Seriously. Personally I would have bailed after a couple of hours of tromping through the snow, digging a hold in frozen land, running new cables, and after all of that not have the receiver work.. Most patient person ever.

Tricia L. C.

5/5

A delightful young man named Dominic came down from Anchorage to Seward to install our direcTV system on August 3rd. He was very thoughtful and thorough in everything he did, and very patient with us non-technical persons. The quality of his work was exceptional, and he appeared and acted in a very professional manner. He explained and demonstrated the direcTV system features and functions, and made sure that all equipment was working properly prior to his departure. He had a pleasant sunny disposition and a good work ethic. I don't know how much he is being paid, but he deserves a raise!!!
Tricia & Tom Clemons

Deanna C.

5/5

David, at Microcom, was very professional and knowledgeable about what was happening with our Direct TV problem. He fixed the problem in a timely manner. Also, I was very impressed that he cleaned up any mess that was made while searching for and fixing the problem. All I had to do was show him where the vacuum was and he proceeded to do the cleanup. I highly recommend this company.

Lori C.

5/5

Got service during the winter so it took a couple of visits to complete. David and Todd were great and we appreciated their professionalism and curteous manner. They worked hard to get us going, thanks and well done!

Kristina H.

1/5

I give them zero stars but I have to hit the first one just to post! They came to connect my neighbors television on the 8th of June, it is now the 15th of June, and the tech disconnected mine and this is the third time they have done this! I have been trying to get them to come and reconnect my direct-tv but to no avail they are the worst customer service I have ever encountered and their techs obviously have no training or they just don't care.