Cleckler's Appliances & Parts - Clanton, Alabama

Kim G.

I bought a washer from Mr. Cleckler eleven years ago, and have never had an issue with it. He was very kind, knowledgeable, and patient helping me find exactly what I needed. My son is moving back soon, and this is the first place we are going to shop for appliances.

Melonie C.

Had part ready an even explained to me how to replace. Extremely friendly people.

Kevin M.

The staff there were friendly and very helpful. The prices were fairly reasonable and I got a 30 day warranty on the used appliance I purchased. I also got a small credit for my dryer that I was replacing which helped to defer some of the cost. I highly recommend.

Joy R.

Called for a repair on my dryer on Tuesday, Mr Smith came and looked at it on Wednesday and came back with parts and fixed it on Thursday. Excellent, fast and friendly service!!

Edit- due to the location of our dryer it had to be moved to another room to be serviced. Because of this, we were not able to turn it on right away. Upon returning it to our laundry area and turning it on, it was having the same issue as before. That in itself was not an issue as the circumstances didn't allow it to be tested right away. I called back the next day to ask them to come back out. I was met with rudeness and being told he would call me back. I found out later from my husband that Mr Smith installed used parts in our dryer. (Which I wouldn't have cared if it had actually solved the problem) so I paid $150 and nothing was fixed. Never again.

Mark E.

Great family business, very good people. I've done business with them for 30+ years and good selection of used appliances and new parts. If Randy don't have what you're looking for, you probably don't need it.

Clark T.

The owner Randy Cleckler is a good honest trusting member of the community. Danny the serviceman is very knowledgeable and helpful. Good down to earth people with a family founded community business.

K M.

Terrible customer service both on the phone and in person. I went to the store, after trying to get the very older gentlemen and very older woman to understand what a slide-in electric oven is, to get a replacement part for my glass oven door, the older gentleman couldn't comprehend what I was saying and hung up on me 2x, verbally thinking I was making up stuff on the phone. Hoping that I could find someone possibly younger that works there that understood what I was talking about, I later took the specs, make, and model of the oven/oven door with me, to assist with possibly finding a glass oven door. This place is like a junk yard for appliances, so I thought surely they may have what I needed or something close. Maybe my experience would be better in person with tangible pictures and info to assist with what I needed. Unfortunately, the older gentleman proceeds to take the info I came with stating that he needed it to help locate what he may had amongst the numerous ovens located on site, yet he will just order it for me online. I mentioned to him I could personally order it online, yet wanted to see if they had something onsite instead. I also wanted to patronize a local business if I could. Anyways once he found the info, he told me he could get it in (order it) within a few days and I needed to put something on it before ordering (aka a deposit). I reminded him that I stated I could personally order it online yet asked if he had anything on site. The older gentleman then became very irate and rude. He started making off the wall comments about how I broke my oven door, and other rude comments as if he knew me personally. Very unprofessional to say the least. Cats were coming in and out of the store and they all over the countertops where we were. I felt like it was time to go. It was my mistake for trying to shop in this county. A simple yes or no, or I cannot or would not look outside would have sufficed. I am unsure as to how these older people are operating this business with lack of knowledge of up-to-date appliances (told 2x I was playing on the phone when I stated I had a kenmore electric slide in range) and how are they operating with very poor customer service. Regardless of who they know to operate here in this good ole boy town, they are a poor representation for how the business looks very close to restaurants and to their customer service.

Leslie S.

Mr. Cleckler was very knowledgeable and friendly he saved me from having to buy a new dryer. Clecklers has almost every part available on site!! I would definitely recommend visiting for all your appliance repair needs!!!!