Boaz Glass LLC - Boaz, Alabama

A N.

They were able to get my mirror piece cut to spec and in my hands the same day! Really appreciated that. Ordering was super simple as well

Tracy B.

Unlike some others here, I had a terrible experience with Boaz Glass. I'm not sure how they got the good reviews and question who actually did them, especially the ones with no comments and only stars (staff, friends, family). I have no idea if it is the office staff, the window staff, or all of the above, but here is my story.

I had called Boaz Glass almost weekly since July 15. Yep, almost 2 months. They always told me they would check on it and get back to me - NEVER called me back one time, but they always verified my cell number (for what, I have no idea!). I called them at least 5 times between July 15 and the third week in August. They said they had gone out to look at it, but it was a "special kind of glass" that they would need to get and they were having to get a price and get back to me. Two weeks later, I called them (again)! At that point, I was told that she would reach out to the man who did the visit and get back to me. I never heard back at all. I would never recommend them.

Luckily, I found someone from a company that actually has customer service, that took 2 weeks from the time I called him.
He came out, gave a quote, ordered the glass, and put it in in 2 weeks. Now that, is customer service - not the run around and no follow up.

Molly P.

Boaz Glass has taken care of us for years with high quality work and fair pricing!

Kasey R. (.

Excellent customer service! The service ALL AROUND was Spectacular! From the pleasant ladies working the desks in the front office area, to the gentleman who replaced my back windshield (which had been shattered) back 2 as good as new. I was having somewhat of a stressful day, but everyone at this business put a smile on my face 😀 thank you to Boaz Glass LLC

TOM S.

I can only rate the responsiveness/professionalism of this company. Called for a glass repair. Was told it would be 4-5 weeks, I gave my information and waited. 6 weeks later I called again, they took my information, said "he will call you Monday". Monday comes.... crickets. Called again, was told he would call, never did. I understand companies that are busy and waiting my turn but totally disrespectful to just blow you off. Fortunately I was able to find a responsive company that replaced my glass.

Mike S.

I’ve been waiting for almost four months on them to replace some doors at my business. They promise to call back with answers and don’t. They’ve told me they were ordered so I‘ve been waiting and they have just left me hanging with a broken front door on my business. I would recommend you go elsewhere unless you want them to waste your time. Very disappointed in this experience.

Terry's M. P.

We had them install a mirror at our home, and window at our business. They did good work. However, we also tried to order a door. They came out to measure and we never heard back from them. We called several times and can't get them to respond. We also had a REALLY hard time getting them to come out for the mirror and window. Took several months...now it's been a year for the door and he never even called to follow up or anything. Would definitely not recommend this company!!

Charles W.

My rear view mirror fell off my windshield. I took my car to Boaz Glass and they glue the metal bracket on my windshield and they told me to wait about 4 to 5 hours to put my rear view back on. Today my rear view mirror is still on. I will recommend anybody to go to Boaz Glass.